Building a network of dedicated tradies, understanding consumer needs and being fiscally responsible have been the key factors in the ongoing success of Domination Homes.
According to Sales and Marketing Manager Marco DeCarolis, the stability in the company comes from its strong Italian roots.
Marco’s father-in-law, Salvatore Minniti, established Minniti & Son in 1980 and has instilled a number of key values in his son, Domenic, and his sons-in-law, Marco and Mark.
“My father-in-law told us it was important to pay our trades and suppliers on time,” he said.
This, he thinks, is the key to loyalty and ensuring you always have the best of the best on your team.
Marco also says the longevity of his staff has led to the success of the business. His head designer Steve Pritchard, has been with the company for more than 10 years.
A perfect match for clients
Marco says the team at Domination Homes has perfected the art of connecting with like-minded clients.
The people that work with Domination Homes, have service and quality as an absolute priority.
“There are three things you are looking at when you go out into the market place; price, quality and service,” Marco said.
“In all my years, I have not found a building company that has done all three.”
Marco said his clients look for service and quality as the benchmarks of what they need in their builder.
“When I speak to my clients I offer very high service, very good quality, at a very reasonable price, and that’s what my clients want,” Marco said.
“Rushing is not what you want when it comes to building the home of your dreams.”
Another high priority for the team at Domination Homes is that there is constant communication with the tradespeople and the supervisors.
“If a wall is out by 2mm and even the client wouldn’t notice, it has to be done again,” he said. “There is no room for error.”
Team work makes the dream work
Marco understands that in his role as the head of sales, that people will build homes with people they like.
And when building with Domination Homes, there are a number of key players that you deal with, and they work with you constantly.
The number of people touching a project is kept to a minimum so that the client has the smoothest experience possible.
“It just makes the building process that much easier,” he said.
Marco said he works with a team of loyal people who understand the Domination Homes ethos.
“We have Domination blood through us,” he said.
Company looks at financial responsibility
“We as a company are constantly reviewing our overheads and looking forward at the next 12 months so that we can make sure that everything is in order,” he said.
Marco also says the management team at Domination Homes focuses on ensuring that staffing levels are appropriate so the standard of work is not compromised.
According to Marco, this is an important ethos that all members of the management staff share in order to achieve the best result for the client.
For more information on Domination Homes, or to talk directly with Marco, get in contact with us today.